As proactive grounds maintenance and waste and recycling organisations, our customers are constantly evolving and exploring technologies that will enable them to enhance their services. Inflowgenics are always proactively developing technologies to move our software solutions forward to complement our client's service offerings. A popular request has been to develop an effective and streamlined systems to manage complaints through to resolution.
Inflowgenics have delivered, with a new software module to track and respond to complaints, equiping clients with tools to increase service levels while providing Grounds Maintenance Services and Waste & Recycling Services.
The new complaints tracking module will ensure that all issues are tracked from the initial complaint through to reconciliation. Effective management is delivered in such a way that attaining and retaining ISO 9001 becomes that little bit easier.
We can't guarantee the perfect resolution to complaints but we can guarantee that our customers are able to liaise with their customers, keep track of issues and respond effectively throughout.
Our aim is to provide our customers the technological tools to keep them delivering time and again. Using powerful software systems coupled with effective mobile solutions raises the bar, enabling customers to tender confidently, in the knowledge that they are able to attain important accreditations more easily, and deliver on them. Inflowgenics' customers want quality management from quality focused winter gritting and grounds maintenance software systems.